Warranty Policy | Polat Makina

Polat Technic helps keep your machinery operating at peak performance throughout its service life through advanced warranty tracking, regular scheduled inspections, and integrated data monitoring. By helping prevent unplanned downtime, we also support more effective maintenance planning and cost control.

Polat Technic in Numbers

40 Exports to More Than 40 Countries

Founded in Aydın, Türkiye, in 1978, Polat has grown into a global company with an export network spanning 44 countries, 13 group companies worldwide, and 12 distributors. Across this global network, our after-sales service teams provide uninterrupted, 24/7 support.

300 A Team of Over 300 Skilled Professionals

Polat Teknik delivers world-class industrial centrifuge and separation solutions, backed by a team of more than 300 specialists across machine manufacturing, engineering, design, and after-sales technical support.

4.900.000 kWh Target: 4.9 Million kWh of Renewable Energy

As part of its commitment to sustainability and investment in the future, Polat Makina aims to generate 4,900,000 kWh of electricity annually through the rooftop solar power plant installed at its new factory. By 2027, the company plans to meet all energy needs across its manufacturing facilities through its green energy transition.

Comprehensive Warranty Coverage and Technical Support

At Polat Technic, we provide comprehensive servicing, maintenance, and repair support for all our services, both during and after the warranty period. We stand behind our equipment against design-related failures and technical issues that may arise during installation and commissioning carried out by our authorized teams.

Through our advanced warranty tracking system, we schedule inspections every six months and annually to help ensure consistent, high performance throughout the service life of your equipment. Maintenance carried out under these arrangements is handled in accordance with our warranty terms, including labor and spare parts where covered.

Digital Warranty Tracking and Intelligent Cost Management

Through our warranty monitoring system, we regularly track each machine’s performance data and operating history to help prevent unplanned process interruptions at your facility. Our scheduled maintenance programs keep your equipment operating at peak efficiency while supporting effective budget planning and cost control across your operations.